Guesthouse, boutique hotel, city hotel, resort
From guesthouses to large hotels: consulting that fits your size
A guesthouse needs something different from a large resort. Online sales, prices and a well-run reception matter at every size; but how the work is set up, who does what and how it is reported depends on your size.
We work with guesthouses, boutique and city hotels, and with large hotels and resorts that are not part of a chain. Behind it are 28 years of hands-on hotel experience and work with 15+ hotels.
Author: Semih Daban · Nuitask
Small properties: guesthouses and boutique hotels
In a small property, sales, reception and daily work are often handled by the owner or a few people. Time is the scarcest thing. So we keep the setup simple and don't add to your daily workload.
- A few well-chosen sales channels: Booking.com, Expedia and, if useful, a few agencies.
- A complete page: photos, room details, house rules.
- Short, clear reports; decisions are made together with you.
- On-site reception training if you wish.
Mid-size hotels: city and holiday hotels
A mid-size hotel has a team, but sales and reception often don't follow the same routines. Here our work covers team routines, the balance between channels and the bookings that come through your own website.
- Shared, written routines for reception and sales, with on-site training.
- A balance between online sales channels and agencies.
- A larger share of commission-free direct bookings through your own website.
- Non-refundable (NR) and flexible rates that show correctly and clearly on every site.
Large independent hotels and resorts
In a large hotel, sales, front office, reservations and management are separate departments. We don't replace your existing team; we work with it and make the division of tasks and the flow of information between departments clear.
- A clear division of tasks between departments: who does what, and when.
- Regular, short reports to management: what changed, why and with what result.
- Coordination with your existing team and systems, without changing systems.
- On-site front office support and team training when needed.
What stays the same at every size
Whatever the size of your hotel, some things don't change:
- Plain language: if a technical term is needed, we explain it right there.
- We manage your online sales channels remotely; reception training and front office management happen on site. We can also work on site outside Antalya, with travel costs covered by the business.
- Training in your team's language, in one of our working languages.
- No binding term; decisions are always made together with you. Semih Daban answers your questions.
Frequently asked questions from hotels of every size
Does the size of our hotel matter?
We work with hotels of every size, from guesthouses to large independent hotels. What changes is how the work is set up: in a small property things stay simple, in a large hotel we work with your existing team.
We have our own sales team – what would you do?
We don't replace your team. Together with it, we organise channels, routines and reporting and make coordination between departments easier.
Do you work on site or remotely?
Both. We manage your online sales channels and sales fully remotely. Reception training and front office management take place on site at your hotel. We work on site in Antalya; we can also work on site outside Antalya, with travel costs covered by the business.
Do I need to change my systems?
No. We work with your channel manager (the system that sends prices and availability to all sites) and your hotel system. If you don't have a channel manager, we assess together whether you need one.
Do my prices have to be the same on every site?
You decide your prices. We make sure no unexpected differences appear, for example your room accidentally showing cheaper on one site.
Is there a minimum contract term?
No, there is no binding term. We keep working together for as long as it is useful to you; the decision is always yours.
Let's look at your hotel, whatever its size
The first call is free. Message us on WhatsApp or fill in the form; Semih Daban will reply personally.